Guaranties and warranties:

  1. Product Quality Guarantee:

• At Nehir, we pride ourselves on offering high-quality cutlery and trays crafted from durable 18/10 stainless steel.
  All of our products come with a warranty, ensuring you receive items that are not only stylish but also resistant to corrosion and designed to last. Should you encounter any manufacturing defects, we’re here to help.

2. Satisfaction Guarantee:

• Nehir Company offers a satisfaction guarantee on all its products. If a customer is not completely satisfied with their purchase, they can return it within 14 days for a full refund or exchange.

• Simply keep the product invoice and its original packaging and contact us within 24 hours of noticing any issue

• We’ll promptly replace your item for you. To enjoy your Nehir products for years to come, we recommend taking proper care of them

  3. Product Authenticity Guarantee:

• Nehir Company guarantees that every product sold on its website is 100% genuine and comes from trusted suppliers. Customers will receive authentic household and kitchen products.

4. Manufacturer's Warranty Information:

• Nehir Company provides comprehensive information about the product’s manufacturer warranty. This allows customers to better understand the scope and duration of the manufacturer's warranty.

  5. Warranty Claims Process:

• If you believe your dinnerware is covered under our warranty, please contact us through our online pages. We may require proof of purchase, images of the product, or other relevant information to assess the claim. You will be provided with a complete explanation of the warranty claim process, which may include returning the product, provided you contact us within 24 hours of receiving the product through our pages: Facebook or Instagram.

  6. Customer Support Guarantee:

• Nehir Company guarantees excellent customer support. We have a dedicated customer service team available via our pages on Facebook and Instagram for direct communication to assist customers with any inquiries, concerns, or issues they may have.
  

Want to keep your Nehir pieces looking as good as new?  We're happy to share expert tips with you!